SharePoint Support & Maintenance Services
Comprehensive and flexible technical support services for SharePoint on Microsoft 365.
Can you quickly resolve business-critical issues on SharePoint when it happens?
Do you have the right support infrastructure in place when your SharePoint has downtime, low or slow performance, poorly implemented updates, or a data breach? It is crucial to have experts on hand when your business relies on mission-critical processes within SharePoint. Fortunately, Professional Advantage is there to support your ever-evolving SharePoint needs.
Working with a reliable and proven SharePoint Support partner like Professional Advantage can help you to:
- Avoid costly disruption to your business.
- Ensure your SharePoint’s peak performance.
- Complement your IT with expert SharePoint guidance.
- Get guaranteed response times to your concerns.
- Have a predictable annual spend on support services.
How can we support your SharePoint environment?
Technical Helpdesk Support
Our team of experienced and highly qualified experts will assist in handling and quickly resolving your SharePoint-related issues via 8x5 phone and email helpdesk support or by logging a support ticket on our client support portal. Our support services include:
- Maintenance services.
- User experience-related concerns.
- Development support.
- Proactive health checks.
SharePoint Strategic Consulting
We are here to help you meet your evolving business needs and ensure your SharePoint environment remains efficient and delivers maximum value. Our SharePoint strategic consulting services include:
- Feature enhancements and ongoing innovation.
- Governance and compliance management.
- Advanced customisation and automation.
- Strategic advisory services.
- Performance optimisation.
- Security enhancements.
SharePoint Training and Change Management
We design content and provide ad-hoc training sessions on topics ranging from:
- Technical management and troubleshooting for your SharePoint administrators.
- Advanced content management and process automation for your power users.
- Daily use, collaboration, and basic troubleshooting for your end users.
We also provide periodic user experience and adoption reviews using a systematic approach to change management and delivering content based on your scenarios.
Learn moreNeed more than just SharePoint Support?
We got you! We have over 20 years of SharePoint consulting and development experience, helping clients achieve their desired business outcomes based on their goals and working budgets.
Analysis and Design
Our A&D workshops will help you build a custom experience for your SharePoint environment, whether it’s a content management system, file migration, forms and workflow modernisation, or other needs.
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Migration and Upgrade
We can help you plan and execute a secure, seamless, and safe content migration from file shares, iManage, Confluence, legacy on-premises SharePoint, or OneDrive to SharePoint Online.
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Content Management and Compliance
Achieve your data protection and compliance requirements at scale in an easier, more cost-effective, and user-friendly way by unifying your content management, collaboration, and compliance solutions within Microsoft 365.
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Policy Management
Let us help you unlock efficiency in every stage of your policy management lifecycle by implementing a Policy Management Solution Accelerator in Microsoft 365.
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Intranet Portal
We can help you optimise your organisational communications with dedicated workspaces for team-specific content while managing all your documents and resources in a single go-to homepage.
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Integration Services
Our team of SharePoint Developers will help you integrate SharePoint with Power Platform, Azure, Dynamics 365, or other third-party apps, or build a SharePoint environment or web part for your unique use case.
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SharePoint Support Services you can count on
SharePoint is an incredible platform, which means it also needs incredibly skilful SharePoint pros to help you truly maximise the solution.
We have been providing our clients with SharePoint Support and Maintenance Services since Microsoft introduced SharePoint to the market in 2001. This translates to a wealth of expertise and real-world experience our clients can access when they partner with us for their SharePoint support needs.
We have the credentials that make us a strong and ideal partner to support your SharePoint environment:
35+ years in the IT industry.
>1,000 Australian organisations served.
Innovative, leading-edge SharePoint implementations since 2001.
Multi-skilled, multi-awarded Microsoft partner.
Professional Advantage has earned a Microsoft Solutions Partner designation for proficiency in Modern Work, Business Applications, Data & AI Azure, Infrastructure Azure, and Digital & App Innovation Azure.
Not yet an existing Professional Advantage client?
If your organisation is new to Professional Advantage and wants to explore how we can support your existing SharePoint environment, please complete the form below or contact us at 1800 126 499 to speak to one of our experts today.
Want to know more?
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Case Studies
Check out how other organisations are using SharePoint to modernise their business.
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