Log it

Our online client support portal allows you to:

  • Create new support cases.
  • Review status and history, and update existing cases.
  • Search knowledge databases.

Log your request at my.pa.com.au

Contact

Our client support centre is staffed with dedicated service professionals who are available 9:00 AM to 5:00 PM local Sydney time, Monday to Friday. For urgent problems outside of these hours, you will be connected with a support representative. 

Call us at: 1300 658 608

Email

You can email our client support centre at any time of the day, and we will respond during normal support hours.

Email us at: [email protected]

Looking for our Support Service Level Guide? You can find it here.

Our team are able to connect to your system, see what you are seeing and doing, diagnose, resolve, and instruct you on the problem. This is secure and works with existing firewall technology, password protection, and encryption to keep your sensitive data safe.

Log your support request now!