As an existing user, you're already familiar with the power of this comprehensive ERP solution. Now, let's explore how Professional Advantage can elevate your Business Central experience even further.

Why top organisations trust Professional Advantage with their Business Central journey

If you're here, you might be considering changing the organisation that you partner with on that journey. Finding the right partner is crucial for maximising your ERP's potential and ensuring it effectively supports your organisation's growth. A great partner should offer:

A team you enjoy working with

Proven expertise and qualifications

Robust support structures

A true Business Central lifecycle partner

Business Central isn’t just about the initial implementation—it’s about continuous long-term success. We support you at every stage, ensuring your solution evolves with your business.

Our full-service approach includes:

Licensing

Covering both Microsoft and third-party solutions to ensure you have the right tools in place

Implementation

A tailored setup designed for efficiency and scalability

Custom Development

Enhancing Business Central to your specific requirements

Release Management

Proactive management of updates to keep your system secure and optimised

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Support and Account Management

A dedicated team ready to assist whenever you need it

With our lifecycle approach, your Business Central solution stays aligned, optimised, and future-ready.

To determine if we're the right fit, let's start a conversation. We'll introduce you to some of the team you could be working with, and you can decide for yourself. In the meantime, here is some information to help.

As Australia's most trusted Microsoft Dynamics 365 Business Central partner, we bring over 35 years of experience in helping Australian businesses maximise their ERP investment. Our expertise goes beyond implementation - we're here to ensure you're getting the most out of your Business Central solution.

Our Business Central team at a glance

8+ years

Experience with Business Central or other Microsoft ERP systems

10+ years

Implementing ERP solutions

“We feel very comfortable and incredibly supported with PA. With them, we feel part of a team.”

Chief Financial Officer, University of Queensland Union

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Get more from Business Central—optimise, enhance, and expand

Your Business Central system should work for you, not hold you back. If your setup isn’t delivering the efficiency, automation, or insights you need, we’re here to help.

Fine-tune and optimise your ERP

We understand that initial implementations often defer key outcomes to later phases. Our Achieve More Review program helps you:

  • Assess gaps in your system – Identify unused features and missed opportunities
  • Enhance automation & workflows – Reduce manual effort and streamline processes
  • Expand Business Central’s capabilities – Explore integrations with Microsoft 365, Power BI, or third-party apps
  • Optimise reporting & insights – Ensure better decision-making with real-time data visibility
  • Improve user adoption – Get more out of Business Central with tailored training and best practices
  • Leverage AI capabilities – Utilise Copilot and other AI features to boost productivity and gain predictive insights

Project recovery: Get Business Central back on track

Has your Microsoft Dynamics 365 Business Central implementation hit a roadblock? Whether you're facing challenges with your current partner, struggling to achieve your desired outcomes, or realising that your current design won't meet your future goals, Professional Advantage is here to help.

If your implementation didn’t go as planned—or your current partner isn’t meeting expectations—we provide expert guidance to:

  • Identify roadblocks in your current setup
  • Redesign processes to align with your evolving business needs
  • Recover stalled projects with a clear roadmap to success

With expert guidance, hands-on support, and a focus on real business outcomes, we help you realise the full value of your Business Central investment.

Support that doesn’t stop at implementation: Discover our Client Care Program

Your Business Central journey doesn’t end after go-live. That’s why we created our comprehensive  Client Care Program specifically for Business Central, designed to keep your system optimised, up to date, and fully supported as your business grows.

What’s Included in Our Client Care Program?

  • Dedicated Client Management Team
    Benefit from personalised support and guidance, proactive recommendations, and strategic check-ins to ensure Business Central continues to meet your evolving needs.
  • Support from Experienced Consultants
    Access a responsive support team that understands your business and is ready to troubleshoot, optimise, and enhance your system when needed.
  • Release Management
    Stay ahead with Microsoft updates. Our team ensures these are hassle-free and you’re informed about new features, compatibility changes, and the impact of Microsoft’s latest Business Central releases—so you can upgrade with confidence.

With the Client Care Program, you’re not just maintaining your system—you’re maximising its value, future-proofing your investment, and ensuring long-term success.

“The Release Management team really care. They ensure the client has all the information required for a successful update. It is a very transparent and trusted service.”

Chief Financial Officer, University of Queensland Union

Experience the power of AI with Microsoft Copilot in Business Central

Revolutionise productivity with Microsoft Copilot. From intelligent insights and routine task automation to smarter decision-making, this seamlessly integrated AI-powered tool turns Business Central into your ultimate assistant.

Be part of our Business Central community

Your Business Central journey is stronger when you're connected. At Professional Advantage, we believe in fostering a vibrant network for our clients to connect, learn, and stay informed.

Business Central User Community

Join our thriving Business Central User Community and tap into a network of like-minded professionals. This forum allows you to:

  • Share best practices and insights - Exchange ideas and tips to get more from Business Central.
  • Discuss challenges and solutions - Find answers, troubleshoot issues, and improve processes with expert input.
  • Network with peers - Connect with professionals across industries who share your challenges and goals.
  • Learn from real-world experiences - Gain insights from businesses like yours and discover new ways to maximise Business Central.

Business Central Newsletter

Stay up to date with the latest in Business Central through our newsletter. Each edition brings you:

  • Tips and tricks - Practical advice to get the most from Business Central.
  • Updates on new features and functionalities - Stay ahead with Microsoft’s latest Business Central enhancements.
  • Exclusive insights from our experts - Learn strategies from our experienced consultants.
  • Upcoming events and webinars - Get invites to learning sessions, networking events, and live demos.
  • Success stories from fellow Business Central users - See how others are transforming their operations.

By joining our user group and subscribing to our newsletter, you'll ensure that you're always at the forefront of Business Central innovations and best practices. It's just another way we're committed to your ongoing success with Microsoft Dynamics 365 Business Central.

Extra resources for your Business Central journey

Discover practical tools and insights designed to help you choose the right partner and secure your ERP investment for the future. These resources offer quick, actionable guidance to ensure you get the most out of Business Central.

Futureproofing Your Business Central Investment

This whitepaper explores post-deployment challenges, best practices, and future-proofing strategies. Learn how to manage updates, optimise performance, enhance user adoption, and integrate emerging technologies for long-term success.

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Assessing Your Business Central Partner

Evaluate your current Business Central partnership with our easy-to-use assessment tool. Identify strengths and areas for improvement to ensure your partner truly supports your business goals.

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