Drive business growth, streamline processes, and make informed decisions with an all-in-one ERP solution tailored to your needs.

As Australia's most trusted Microsoft Dynamics 365 Business Central partner, we bring over 35 years of experience in helping Australian businesses with their unique challenges. Whether you're implementing Business Central for the first time or looking to improve your current setup, we help you get the most from your ERP—tailored to your needs, backed by expert support.

Key areas where we add value:

Expert-led implementation for a smooth start

Ongoing support & training to keep you ahead

Industry-specific solutions built for your needs

Seamless integration for a connected business

Real businesses. Real results.

We take pride in the impact we have made in these organisations who trusted us for their deployment of Microsoft Dynamics 365 Business Central. Let's make great things happen together.


 

What is Business Central?

Microsoft Dynamics 365 Business Central is a comprehensive, cloud-based ERP solution that connects finance, sales, service, operations, and reporting into one seamless platform. Designed for growing businesses, it provides real-time insights, automation, and scalability—helping you stay ahead in a fast-changing world.

With the integration of AI-powered tools like Microsoft Copilot, Business Central enhances productivity by automating repetitive tasks, providing intelligent insights, and supporting data-driven decision-making. Copilot leverages natural language processing and machine learning to streamline workflows, predict business outcomes, and improve customer experiences.

As an all-in-one business management solution, Business Central removes the inefficiencies of disconnected systems, giving you a single source of truth to streamline workflows, improve decision-making, and drive profitability.

Whether you're managing financials, tracking inventory, processing orders, or overseeing projects, Business Central adapts to your business needs, ensuring you have the right tools to stay agile and competitive in today's digital landscape.

 

 

Why Business Central matters for your business

A modern ERP system isn’t just about managing numbers—it’s about empowering your team, driving efficiency, and unlocking growth opportunities.

Make smarter, data-driven decisions

The right decisions start with the right data. Business Central gives you real-time visibility into your entire business, helping you act with confidence.

  • Access real-time financial data and generate reports instantly, viewing performance in the out of the box Power BI reports, so you always know where your business stands.
  • Gain a 360-degree view of your customers, suppliers, and operations to make proactive, informed choices.
  • Predict trends and optimise resources with AI-driven insights that help you anticipate market shifts and make strategic decisions.

Increase efficiency and reduce manual work

Reduce bottlenecks and eliminate tedious manual processes with intelligent automation that keeps your business running smoothly. Business Central integrates with Microsoft Copilot to enhance productivity.

  • Automate invoicing, approvals, bank reconciliations, and financial consolidations.
  • Standardise processes across departments, reducing errors and duplicated efforts.
  • Enhance productivity with seamless integration into Microsoft 365—work within Outlook, Excel, and Teams, and leverage Copilot for AI-driven assistance.

Streamline operations and improve cash flow

Gain complete control over your inventory, purchasing, and supply chain while keeping your cash flow healthy.

  • Gain full visibility into inventory, purchasing, supply chain, and project costs in real time.
  • Manage stock levels more effectively, reducing shortages and excess inventory with predictive insights.
  • Keep production and order fulfillment running smoothly with automated workflows and AI-driven optimisation.

Scale without limits

Business Central is built for growth, giving you the flexibility to expand into new markets, add users, or adapt as your business evolves. With AI-powered tools like Copilot, you can scale efficiently.

  • Business Central is designed to grow with you—whether you're expanding to new markets, adding users, or diversifying product lines.
  • Cloud-based flexibility means you can work from anywhere, anytime, on any device.
  • Microsoft’s enterprise-grade security and compliance ensure your data stays protected. while AI-driven insights help you make informed decisions about growth and expansion.

Experience the power of AI with Microsoft Copilot in Business Central

ERP systems are evolving, and AI is now an essential part of business productivity. Microsoft Copilot, integrated directly within Business Central, helps you automate tasks, uncover insights, and make faster decisions—saving you time and effort every day.

Automated Financial Processes – Generate reports, reconcile bank statements, and forecast cash flow effortlessly.
AI-Powered Insights – Get predictive analytics on inventory needs, customer trends, and financial performance.
Smart Email Integration – Draft quotes, invoices, and responses directly from Outlook with AI assistance.
Task Automation – Reduce repetitive work, letting your team focus on high-value activities.

Tailored solutions for every industry

Business Central isn’t a one-size-fits-all solution—it’s built to adapt to the unique needs of your industry, providing tailored tools for better efficiency, cost reduction, and improved decision-making.

Not-for-profit

Effectively manage your funds, track donations, and stay compliant. Business Central helps not-for-profits simplify financial operations, enhance grant management, and improve reporting, ensuring your resources are used to drive the most impact.

Warehousing and distribution

Stay on top of your inventory and improve order fulfillment accuracy with real-time data. Business Central helps distributors streamline warehouse operations, track shipments, and reduce operational costs while ensuring timely delivery to customers.

Financial services

Ensure compliance and manage financial data with precision. Business Central provides financial services firms with the tools to automate processes, stay compliant, and gain deeper insights into client relationships and portfolios.

Membership

Automate key processes like revenue and expense deferrals and reconciliations while gaining a unified view of events, campaigns, engagement, and member renewals. Built-in financial statements ensure transparency and compliance. When integrated with Upbeat, our membership management solution, you gain end-to-end automation and deeper insights across all membership-related processes.

Education

Streamline financial management and reduce administrative workloads across your school. Business Central automates key tasks like billing, reporting, and reconciliations, improving efficiency and transparency. With Billing 365, you can connect directly to your Student Management System, enabling faster fee processing and more reliable revenue collection.

Clubs

Gain better control over your finances and reduce manual effort. Business Central helps licensed clubs improve operational efficiency through automated invoicing, reconciliations, and financial reporting. With real-time insights into cash flow and performance, clubs can make informed decisions, meet compliance requirements, and focus on delivering outstanding member experiences.

Dynamics 365 implementers in Sydney, Melbourne, Brisbane, and Perth

Over 30 years of partnership with Microsoft, helping organisations achieve more with technology.

Our 300-strong global team covers three continents and has successfully worked with over 1000 organisations.

90+ net promoter score and 9.7 years average client retention.

Microsoft Tier 1 CSP: Single point of contact for licensing, billing, and local technical support.

Microsoft Cloud Solutions Partner: Professional Advantage is a Microsoft Solutions Partner for six designations:
Azure, Data and AI, Digital & App Innovation, Business Applications, Modern Work, and Security.

Ready to future-proof your business? Start with this guide

Curious about the benefits of moving to the cloud but not ready to talk to us yet? Download 'The Savvy SMB Leader's Guide' and learn how to confidently migrate to the cloud with Microsoft Dynamics 365 Business Central.

Get practical insights on building a custom migration plan, optimising IT, and leveraging AI for future growth.

Download now

Frequently Asked Questions

Below are the top frequently asked questions about Business Central. View the full list here.

Dynamics 365 Business Central offers flexible pricing and licensing options to suit different business needs:

  1. Subscription model: Business Central uses a monthly subscription model, with pricing based on the number of users and functionality required.
  2. Dynamics 365 Business Central offers two billing options with different price points:
    • Monthly billing: This option provides more flexibility but comes at a higher cost.
    • Annual billing: By committing to an annual subscription, customers can save 20% (current as at July 2024) compared to the monthly billing option.
  3. License types:
    • Essentials: Includes core financial management, sales, and customer service features.
    • Premium: Adds advanced functionality for manufacturing and service management.
    • Team Members: Provides limited access for light users who need basic functionality.
    • Device: The Device license for Microsoft Dynamics 365 Business Central is a specialised licensing option that allows multiple users to access Business Central functionality through a single licensed device. Here are the key features of the Device license:
      • Shared access: Multiple users can use a single device covered by this license simultaneously.
      • Specific use cases: It's designed for point-of-sale devices, shop floor devices, or warehouse devices.
      • Limited functionality: The Device license provides a subset of Business Central capabilities, tailored to specific operational areas.
  4. Full user vs. Team Member licenses: Full user licenses (Essentials or Premium) grant complete access to all features, while Team Member licenses offer restricted capabilities for occasional users.
  5. Additional costs: Factors like implementation services, customisations, and additional storage may impact the total cost.
  6. Not for profit and educational pricing: Special pricing is available for qualifying nonprofit and educational institutions.

License descriptions accurate as at July 2024.

An Accountant license in Microsoft Dynamics 365 Business Central is a free, specialised license type designed for external accountants who manage books and financial reporting for Business Central clients. Here are the key points about the Accountant license:

  1. Free of charge: Business Central includes three free External Accountant licenses with each subscription.
  2. Purpose: It allows external accountants to access their clients' Business Central data to perform accounting tasks and financial reporting.

Business Central integrates seamlessly with several Microsoft 365 (formerly Office 365) applications, enhancing productivity and streamlining workflows:

  1. Microsoft Excel:
    • Export data from Business Central to Excel for analysis
    • Edit data in Excel and update Business Central directly
    • Use Excel for designing analytical report layouts
  2. Microsoft Outlook:
    • Access customer and vendor information directly from emails
    • Create and send Business Central documents (e.g., quotes, invoices) from Outlook
    • View Business Central documents linked in emails and do approval of workflows
  3. Microsoft Teams:
    • Share Business Central data and records within Teams conversations
    • Access Business Central information without leaving Teams
  4. OneDrive for Business:
    • Store and share Business Central files in the cloud
    • Open Excel and Word files directly in their online versions
  5. Microsoft Word:
    • Create document templates in Word for use in Business Central
    • Merge Business Central data into Word documents
  6. Power BI:
    • Create advanced reports and dashboards using Business Central data
    • Embed Power BI reports directly in Business Central
  7. Power Automate:
    • Create automated workflows between Business Central and other Microsoft 365 apps

These integrations allow users to work efficiently across multiple Microsoft applications while maintaining data consistency and leveraging the strengths of each platform. The seamless connectivity between Business Central and Microsoft 365 apps helps businesses streamline their operations and improve overall productivity.

In a Global Market Place, Microsoft Dynamics 365 Business Central’s Multi-Currency functionality is a game changer. Multi-Currency Management: Business Central allows you to manage transactions in multiple currencies simultaneously. You can define currencies, set exchange rates, and perform currency conversions automatically.

  1. Automatic Exchange Rate Updates: It offers integration with financial data services that automatically update exchange rates, ensuring that your currency conversions are always based on the latest rates.
  2. Currency Revaluation: Business Central supports currency revaluation processes, which are essential for businesses with international operations to comply with accounting standards (like IFRS or GAAP). This feature helps adjust the value of foreign currency balances based on the latest exchange rates.
  3. Global Reporting: You can generate financial reports in the currency of your choice. This capability is crucial for businesses with international stakeholders or operations, as it allows for consistent and clear financial reporting across different regions.
  4. Streamlined Transactions: When entering transactions, Business Central automatically handles the currency conversion based on predefined rates or real-time rates, reducing manual effort and potential errors.
  5. Consolidation: For organisations with multiple subsidiaries or entities operating in different currencies, Business Central supports financial consolidation across currencies. This feature helps in creating consolidated financial statements that reflect the overall financial health of the entire organisation.
  6. Audit Trails and Compliance: It maintains audit trails of currency-related transactions, which is essential for compliance and transparency purposes. This capability ensures that all currency conversions and financial activities are traceable and auditable.
  7. User-Friendly Interface: The interface of Business Central is designed to be user-friendly, making it easier for finance teams to navigate and manage multi-currency operations without needing extensive IT support.

Overall, Microsoft Dynamics 365 Business Central provides comprehensive tools to manage multi-currency operations efficiently, from transaction processing to financial reporting and compliance. This capability is particularly beneficial for businesses that operate globally or deal with international customers, suppliers, or subsidiaries.

Yes. Business Central allows for the personalisation of most pages in Business Central. You can add fields, remove fields, move sections.
To personalise screens in Dynamics 365 Business Central, follow these steps:

  1. Access personalisation mode: Click the gear icon in the top right corner and select "Personalise" from the dropdown menu.
  2. Modify elements: Once in personalisation mode, you'll see red icons next to various elements on the screen. These icons allow you to:
    • Hide or show items by clicking the red icon and selecting "Hide" or "Show"
    • Move items by clicking the red icon and dragging them to a new location
    • Add new fields by using the "+ Field" option to access a list of available fields
  3. Freeze columns: In list views, you can freeze columns to keep them visible while scrolling. Click the red icon next to the column header and select "Set Freeze Pane".
  4. Rearrange columns: In list views, drag and drop columns to reorder them.
  5. Customise card pages: On card pages, you can rearrange fields within designated sections using drag-and-drop actions.
  6. Save changes: When finished, click "Done" to save your personalisations.

Remember that these personalisations are user-specific and won't affect other users' views. For system-wide changes, administrators can use the "Design" mode instead of ‘Personalise’ mode.

In Microsoft Business Central, users have a convenient feature for numeric fields such as cost or quantity. Instead of performing calculations separately, they can input mathematical formulas directly into these fields. The system automatically computes the result and displays the final value. For instance, if a user types "32+71" into a numeric field, Business Central will instantly calculate the sum and show "103" as the field's value. This functionality streamlines data entry and reduces the likelihood of calculation errors, enhancing overall efficiency in financial and inventory management tasks.

Microsoft Dynamics 365 Business Central stands out as an all-in-one ERP solution designed to support growing businesses. Unlike other platforms, Business Central includes functionality across Finance, Sales, Service Management, Manufacturing, and Supply Chain in a single license. It also integrates seamlessly with the Microsoft 365 ecosystem (Outlook, Excel, Teams) and the Power Platform (Power BI, Power Apps, Power Automate), providing unmatched flexibility and scalability.

For a detailed comparison, visit:

Business Central vs. NetSuite
Business Central vs. Xero
Business Central vs. QuickBooks

Learn more with our recent webinars

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