What are the key dates for the end of life of Microsoft Dynamics GP?

The key dates are as follows: 1 April 2025: New customers will no longer be able to purchase perpetual licences for Dynamics GP. 1 April 2026: Both perpetual and subscription licences will no longer be available for new customers. 30 September 2029: This marks the end of mainstream support, including product enhancements, regulatory updates, service packs, and technical support. 30 April 2031: Security updates and patches will cease, marking the official end of life for Dynamics GP.

What is Microsoft's recommended path for migrating from Dynamics GP?

Microsoft strongly advises transitioning to Dynamics 365 Business Central, a cloud-based ERP solution. This aligns with Microsoft's long-term vision for ERP solutions and provides access to the latest, fully supported technology.

Why should I migrate from Dynamics GP within the next 1 to 3 years

Although the official end dates may seem distant, migrating within the next 1 to 3 years avoids the risks associated with waiting too long. Since Microsoft has already announced the EOL, there will be no further investment in the product, making it prudent to move to a solution with a clear future.

What benefits will I gain by migrating to Dynamics 365 Business Central?

By migrating to Business Central, you will gain access to: A modern cloud-based infrastructure with scalability and enhanced security. Seamless updates and ongoing support. AI-driven insights and integration with other Microsoft tools. A browser-based interface that is intuitive and easy to use. The ability to work from anywhere, at any time.

How will migrating to Business Central impact my resource allocation?

Migrating to Business Central ensures you are allocating your resources efficiently. You will avoid the costs associated with maintaining an outdated system, such as data storage, server maintenance, and compliance updates. These resources can be redeployed to more strategic initiatives like business improvement, innovation, and the adoption of AI.

What support can I expect during the migration process?

As your trusted partner, we are committed to supporting you through this transition. Our team will help you: Evaluate your current processes and identify areas for improvement. Explore the advanced features and functionalities of Business Central. Customise Business Central to align with your specific business needs. Utilise Microsoft's migration tools for a smooth transition. Design your new ERP implementation to support your business's future growth and scalability.

What are the next steps I should take to start the migration process?

Here are the next steps you should consider: Assess Your Current System: Evaluate your current Dynamics GP setup and identify what needs to be migrated or updated. Engage with Your Account Manager: Reach out to your account manager to continue conversations and work through a migration plan tailored to your needs. Develop a 1, 2, or 3-Year Plan: Embed the ERP migration into your short-term plans and upcoming budgets to ensure a smooth transition.

How can I ensure a seamless transition to Business Central?

To ensure a seamless transition, you should: Utilise Microsoft's migration tools. Work closely with your account manager and our team of experts. Develop a comprehensive migration plan that includes timelines, resource allocation, and testing. Take advantage of training programs and documentation provided by Microsoft to help you transition to Business Central.

What if I have specific business needs or industry requirements?

Business Central can be customised to align with your specific business needs and industry requirements. Our team will work closely with you to ensure that the solution is tailored to meet your unique needs, ensuring a smooth and effective transition.

What is the difference between buying additional licenses now than buying additional licenses after upgrading?

If the cost of adding new users in their current older version is cheaper than if they add after they’ve upgraded to GP 2015, it would be more cost effective to purchase users now than later on. This is because the number of users they purchase in their current version will be carried over to their upgraded version anyway.

How does user authentication work in the cloud?

The solution we provide is via Citrix. So they would get a login such as pahosted\origin.user with a password. They would then connect to PA hosted as our other clients do and run the applications via Citrix.

How does the cloud do Active Directory authentication from the local environment?

Most of our clients have no Active Directory Authentication between their local Domain and the cloud. The local would be Origin and the cloud would be PA Hosted. There would be two separate logins. One for their local and one for PA Hosted. However, you can extend the Domain Authentication to PA Hosted.

If your domain name changes once you move into the hosted environment, would GP fall over?

Affected products would be Management reporter and Web Client if being used. These would need to be reset up.

Do you have to perform year end for Analytical Accounting in Dynamics GP?

Yes, if you are using Analytical Accounting and are on Dynamics GP 2010 or higher.

What is the year end process for Analytical Accounting in Dynamics GP?

There is a process and there are some setups that need to be carried out. Contact your GP partner for details.

Do you have to perform the Fixed Assets year end before General Ledger year end in Dynamics GP?

Yes, otherwise this will cause your Fixed Assets to go into negative in future periods.

Can you migrate or convert reports to word template reports in Dynamics GP?

No, there is no migration, the reportS needs to be re-written in word templates.

Where do you insert the email addresses for Debtor and Creditor using the word template in Dynamics GP?

On the Address ID, click the internet button and you will see a To, CC and BCC.

Do you have to do the year end for Payables, Receivables and Inventory in Dynamics GP?

Certain enquiry windows display year to date and life to date values, if these windows are not used, the year end for these modules are not required to be performed.

Can the sub-ledger modules be reconciled to the General Ledger in Dynamics GP?

Yes, in GP2013 there is now a Reconcile functionality for Inventory and Chequebooks. In GP2010, this is only available for Payables and Receivables.

Can depreciation be reversed in Dynamics GP?

In GP2010 and prior, you can reverse one depreciation at a time. In GP2013, you can perform a mass reversal of depreciation for all assets or asset groups.

Will your Protected List Price change upon upgrading to GP 2015?

A Client is eligible for LMT (License Migration Transition) Upgrade to GP 2015 if their First Registration Date is prior October 1st, 2012. This means their Protected List Price (PLP) should be carried over to the GP 2015 configuration and they should have the same PLP because they didn’t discontinue/deactivate any modules. Even if there are modules that are part of the Starter Pack of GP 2015 that aren’t in their current older GP version, this should not change the value of their PLP.

Why do receivable transactions remain in OPEN status when fully applied in Dynamics GP?

It gives you the flexibility to un-apply or re-apply transactions. It gives you the ability to void payment transactions if incorrectly processed.

Can you change a Debtor/Creditor ID, Item Number or General Ledger account number once transactions have been posted against it in Dynamics GP?

Yes, if you have PSTL installed.

Can you make inventory items inactive in Dynamics GP?

Yes, in GP2013 only. GP2010 and prior, you have to change the Inventory Type to Discontinued. GP2013, you can exclude inactive items from the item lookup.

Can you export debtors/creditors Trial balance into a user friendly excel format in Dynamics GP?

Yes, with GP STD SSRS reports for GP2010 and higher. Modify the TB reports so that it exports correctly.

Can you copy a previous General Ledger Journal in Microsoft Dynamics GP?

Yes, using the copy function in GP2010 and later.

Can you delete posted transactions in Dynamics GP?

No, depending on the module you need to either create a reversal transaction or void the transaction.

Can I assign a Tax Schedule on a General Ledger Journal in Dynamics GP?

Yes, enable the option in the Company Setup and you will see a Tax Entry button on the General Journal window.

Can you run a BAS (business activity statement) report in Dynamics GP?

Yes, enable to Australia tax in Company Setup.

Can you customise your SmartLists in Dynamics GP?

Yes, by using SmartListbuilder, but SmartListbuilder needs to be purchased as a separate add on tool.

Can you process negative lines on a Sales Transaction Entry window in Dynamics GP?

Yes, by entering a negative quantity or a negative unit price.

Can you reprint a cheque remittance in Dynamics GP?

Yes, by using Bankpro in GP2010 and prior. In GP2013 this is has been included as standard functionality but the cheque remittance cannot be emailed.

Do you have to use Batch IDs when processing transactions in Dynamics GP?

Depending on whether post through to General Ledger is used or not.

How do you show the Required Fields in Dynamics GP?

Click on Help and tick Show Required Fields.

Can you default a Dynamics GP company to log in automatically?

Yes, tick the Remember this Company tick box.

Why does my General Ledger Trial Balance show zero opening balances for the current year in Dynamics GP?

Because General Ledger year end has not been performed.

Can you post General Ledger transactions to Historical years in Dynamics GP?

Yes, only to the most recent Historical year.

How do you void partially paid transactions in payables in Dynamics GP?

You have to process a transaction to full apply the transaction before you can use the Void Open and Historical transactions.

Why is the General Ledger posting type essential in Dynamics GP?

For Year End process - this determines which accounts get posted into retained earnings and which accounts get rolled over with an opening balance.

Dynamics GP FAQ | Professional Advantage

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Frequently asked questions for Dynamics GP