Frequently asked questions for Dynamics 365 Finance and Operations

Both support ERP processes, but they're designed for different levels and types of complexity. Business Central brings broad financial and operational capabilities together for growing organisations, while Dynamics 365 Finance and Supply Chain Management offer deeper capabilities for complex financial structures, global operations, manufacturing, warehousing and supply chains. The best fit depends on the processes and requirements of your organisation, not simply its size.

Finance and Operations remains a commonly used term, particularly among organisations familiar with Dynamics AX or earlier Dynamics 365 naming. Today, Microsoft offers Dynamics 365 Finance and Dynamics 365 Supply Chain Management as distinct applications within the wider Dynamics 365 ecosystem.

Moving from Dynamics AX to Dynamics 365 is an opportunity to review more than the technology platform. We can help assess your existing configuration, customisations, integrations, data and business processes to determine whether an upgrade, migration or re-implementation is the most practical approach.

An enterprise ERP implementation can vary significantly depending on the number of legal entities, processes, locations, integrations, existing systems, data quality and change requirements. We scope these factors upfront and recommend a delivery approach that reflects your organisation's complexity and readiness.

Dynamics 365 Finance and Supply Chain Management receive ongoing Microsoft updates as cloud services. While this removes the need for traditional major on-premises version upgrades, changes still need planning, testing and management, particularly where customisations, integrations, and critical processes are involved.

Dynamics 365 Finance supports Australian financial and tax processes, but the appropriate configuration is essential. Professional Advantage offers packaged implementation services for Australian GST and BAS, along with EFT payments and bank reconciliation, to help organisations establish and test these processes.

Yes. We work with organisations whose Finance and Operations projects have stalled, exceeded expectations, or are not delivering the intended outcomes. Depending on the situation, we can provide an independent health check, targeted remediation, a broader recovery programme, or re-implementation support.